Welcome to our Ethics Hotline

This page has been created in case our employees, suppliers, customers and external stakeholders may need a channel to report any type of irregularity; protecting your identity safely and anonymously if you wish.

We encourage you to share your concerns and help us improve. If you are worried, we are worried!

Remember, each report is confidential and may be anonymous. We ask you to be responsible when doing it.

Report an incident

Report any incident that is of concern to you and that you believe may go against company values and policies.

Create report

Follow up on a Previous Report

Report your Report by Phone

If you prefer, you can make your complaint by phone. All calls are completely confidential, we'll be glad to answer your call.

+502 2378 1919

Make your Report by Mail

If you prefer, you can make your complaint by mail. All mails are completely confidential, we'll be glad to process your written communication.

Are you a customer?

If you're already one of our clients or if you have any inquiry about our products or services, please follow this link.

Customer Support

Please note this is not an emergency service.

Contact your local authorities if this is an emergency or a life threatening issue.